Corporate and Goverment

Several tiers of support coverage are provided depending on your needs. Applix Customer Support is ready to help you with your day-to-day questions. A toll-free hotline, fax and mail support, and, if needed, on-site support are all available. All support programs include free upgrades and maintenance releases during the life of your contract.

For more information on corporate or goverment support plans please contact your Sales representative at 800-827-7549.

Please see Locations for more contact information.

Home, Small Business and Linux

Free 30-Day Support

For registered users only, 30 days of free phone support is provided. When calling customer support you will be required to supply your Unique Customer Number or UCN as proof of purchase. It is therefore your responsibility to keep this number secret but in a place that you can find if it you should need to call. Issues can also be logged at our on-line site Smartbeak.com. At SmartBeak.com you may ask questions, post problems and create your own interest lists of issues posted by other users. Applix customer support engineers are monitor and reply to all Applix related SmartBeak issues.

Our Customer Support center hours are 8:00 a.m. to 8:00 p.m. EST. We can be reached via the phone: 800-827-7549 or email us at: support.applixware@applix.com

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