Balanced Scorecards

Overview

Cognos, an IBM company, understands the Balanced Scorecard because we use it to manage our own performance. It has helped us deliver outstanding results. Our success shows: we are a member of the Balanced Scorecard Hall of Fame.

We incorporate our own Balanced Scorecard experiences into our product development process and customer deployments.

Cognos scorecarding software is certified by the Balanced Scorecard Collaborative and gives you the features and capabilities essential to building a strategy-focused organization:

Interactive strategy maps.

• Communicate your strategic goals clearly and consistently across your organization.
• Identify key processes and areas of expertise where you must excel to succeed.
• Illustrate cause-and-effect relationships between departments, processes, and metrics.
• Lay a foundation for scorecards at the country, division, or departmental level.

Intelligent metrics grouping.

• Group metrics according to key perspectives: Financial, Customer, Internal Processes, and Learning and Innovation.
• You can also view metrics by project, owner, status, or individually.

Delta management.

• Compare current performance against targets across your key metrics.
• See which metrics have changed the most, the least, or the most quickly.
• Focus employee attention on issues that need immediate action.

Leading and lagging indicators.

• Use leading indicators like customer satisfaction as an early warning system or to predict future performance.
• Use lagging indicators as a historical record of past results.
• Connect leading and lagging indicators to see how current trends will impact financial outcomes.
• Balance qualitative and quantitative data.

Cross-functional data access and management.

• Integrate data from different departments and applications.
• Build metrics using one or more key ratios.

More: Balanced Scorecard software

Additional Resources:

Cognos Scorecarding and the Balanced Scorecard Demo

Online Demo

See how IBM Cognos 8 BI and the balanced scorecard provide an integrated framework for linking performance to strategy.

Scorecarding Concepts White Paper bundle

White Paper

Two Cognos white papers on scorecarding. The first deals with key concepts, the second with choosing metrics.

Scorecarding with IBM Cognos 8 Business Intelligence: Monitor, Manage. and Perform.

White Paper

Read why organizations struggle with alignment and accountability; how scorecarding overcomes these challenges, and how you can use IBM Cognos 8 Business Intelligence to enable a scorecarding system in your organization.

Making Performance Everyone's Business

White Paper

A position paper about Corporate Performance Management.

The Evolution of the CPM System: From Vision to Technology, Technology to System

White Paper

From vision to technology, technology to system.

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Cognos is a world leader in business intelligence, performance management, data integration, enterprise risk management, olap reporting, analytics software, Oracle business intelligence, and balanced scorecarding for the enterprise.