BURLINGTON, MA, June 21, 2004—The Massachusetts Housing Finance Agency (MassHousing), the affordable housing bank for the state of Massachusetts, is working with Cognos (NASDAQ: COGN; TSX: CSN) the world leader in enterprise business intelligence and corporate performance management, to develop an executive information system to support organizational management and decision-making. MassHousing will present their successful solution at Cognos Forum on June 30th in Orlando, Florida.

MassHousing has integrated Cognos EBI Solution into the Management Support System/Executive Information System (MSS/EIS). The MSS/EIS, which is available to employees across the organization, is critical in improving access to business information for MassHousing employees and to the public, increasing the integrity and accuracy of that information, and decreasing total cost of ownership (TCO).

"The MSS/EIS is a powerful executive management solution, enabling MassHousing to make important business information readily available, monitor key performance indicators, and provide executives and managers with powerful analytical capabilities," said Carl Richardson, MIS project manager, MassHousing.

MassHousing also uses Cognos to track and monitor loan portfolios, new loans, and pipeline performance. With the Cognos EBI solution, aberrations and non-performing loans are easily identified and overall performance is continually measured against last year's figures.

"MassHousing provides a critical service for the state of Massachusetts and requires a performance management solution that enables them to continue to operate at the most efficient and effective level so they can best serve the community," said Terence Atkinson. "Working with Cognos, MassHousing has created an information-rich decision-making environment that is widely accessible and delivers value across all levels of the company."

About MassHousing:
The Massachusetts Housing Finance Agency, now doing business as MassHousing, is the leading provider of affordable housing in Massachusetts. Since 1970, MassHousing has provided more than $7.5 billion in financing for more than 79,000 units of mixed-income rental housing and over 43,000 mortgage loans for first-time home buyers. For more information, visit the MassHousing Web site at www.masshousing.com.